OpenTrade Commerce hosting

Choosing website hosting platform is crucial for its further performance. Hosting service is responsible for data transfer accuracy, website speed, operation of some modules and third party plug-ins (such as social network widgets).

We suggest that it should be placed on our hosting platform for your website stable performance. We call it OpenTrade Commerce hosting as we’re the ones who are responsible for its performance and maintenance.

Services to be provided for a customer after a website has been deployed on hosting platform

Access to ISP Manager panel, FTP access, access to database.

Note! Connection via SFTP or SSH is unavailable.

OT Box System Requirements.

Guaranteed hosting parameters

Linux operating system

Processor: 2GHz Intel Xeon E5 Family (Sandy Bridge)

Disk: 10GB SSD

Access to website via ISP manager

PHPMyAdmin

Web mail (only to receive mail, not for mailings)

Traffic volume (bandwidth) 200 GB

Php 5.6 +, modules curl,simplexml, 2 GB ± to save files, mysql 5

OpenTrade Commerce hosting provides the following:

Links to our services

Your website sends a request for information on users, orders or goods to our platform. Consequently unstable connection will slow down your site.

Troubleshooting

Our highly trained technicians monitor the system for alerts to ensure a rapid response to service related issues. In addition, in case of trouble we have full access to our hosting platform.

Correct servers settings

Our system administrator monitors site servers and makes all necessary settings. All the servers were selected to work with our platform.

OpenTrade Commerce Hosting Terms of Service:

OpenTrade Commerce hosting service provides an opportunity for customers to host a site on OpenTrade Commerce hosting platform when it is installed initially after payment.
The cost of hosting is included in the subscription fee according to the selected OT Box plan.
Customer has a right:
- to employ OpenTrade Commerce hosting service when a website is set up initially after payment;
- to get access codes to website from OpenTrade Commerce after its installation;
- to get OpenTrade Commerce technical assistance for free when solving website problems or the ones related to hosting service, if any;
Customer is responsible for:
- making timely prepayment for hosting service;
- migration to a dedicated server upon first request and under the auspices of OpenTrade Commerce when exceeding the predefined RAM usage value of 1200 Mb or 50 per cent (or more) of CPU core usage of the cloud server on which the site is hosted.
OpenTrade Commerce may:
- Ask a customer to migrate to a dedicated server in case of server overload;
- Move customers’ websites to other physical servers in its sole discretion, perform maintenance on servers provided that the availability of websites is ensured (except for scheduled maintenance period);
- Deactivate customers’ websites in its sole discretion if no payment is received.

Note!

The site will be hosted for 30 days starting from the last day of paid period. If you don’t pay the Hosting Fee after the expiry of 30 days, the site will be removed from the server.

6. OpenTrade Commerce shall:

- Ensure hosting uptime;
- Host website within one (1) working day after request receipt excluding receipt day;
- Offer website access to customer;
- Carry out customer’s site migration to dedicated server in case of server overload within five (5) working days after migration notice receipt excluding notice day;
- Notify customer of hosting maintenance.