OT Box service payments

We worked out a flexible fee charging system for the most comfortable start-up and development of your business. We offer three service payment rates to our clients now.
A free Sandbox rate is available for you within 3 months after website installation —

you will not be charged service payment during website setup. uration. When you start website commercial activity (first orders of your clients are placed on the website) it will be switched to a commercial rate (Call or Turnover).
Invoicing for commercial rates, timing of payments, as well as limitations of the site operation in the case of non-payment are governed by OT Commerce services operating instructions published on the page.
Note! Calling OpenTrade Commerce Platform services — for example, to display a list of categories, search for products, get information about a seller, view a product card, add a product to the cart, etc. — is called a call. From 1 to 4-5 requests can be sent from a page depending on your website customization. Number of calls (requests) doesn’t usually exceed 3 000 per day before you start website commercial activity. Learn more about calls.
RaTes
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Sandbox Rate
Cost
free
Limitations on calls
3 000 calls per day
Duration —
3 months
Minimum payout —
no
Description —
only for new customers, connected by default after purchasing a new site to configure it.
Client’s key is automatically blocked before the day is out on achieving 3000 calls per day limit.
Note! It’s important to move to paid service payment after start of website commercial activity or in 3 month after OT Box purchase.
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Call Rate
Cost
1 USD per 2000 calls. Payment is based on the total amount of calls during a month.
Limitations on calls
no
Duration —
unlimited
Minimum payout
50$
Description —
The fixed rate by the number of requests from the site to our services.
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Turnover Rate
Cost
4% of website total money turnover without VAT. Turnover includes item price, delivery cost within China and delivery cost to customer excluding refunds.
Limitations on calls
no
Duration —
unlimited
Minimum payout —
50$
Description —
Our main tariff, and the most advantageous for a client who has already started stable work.
Note! Website is transferred to Call rate if website works on the Turnover tariff, however, capital turnover on the site was not fixed within 3 months.

Work under «Turnover» rate may be refused if website owner activity meets at least one of the following conditions:

  • The number of canceled and unpaid orders to the total number of orders is more than 48%
  • Previously paid rent at a rate of 4% of turnover was less than calculated based on a rate of $1 per 4,000 calls.
  • Payment system from payment systems list connected by OT Commerce is not connected to the agent’s site or is not used.
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Paid sandbox rate
Cost
fixed 50$ per month
Limitations on calls
3 000 calls per day
Duration —
unlimited
Minimum payout —
50$
Description —
switching to this tariff can be done at customer’s request in 3 months after the purchase of new site
Client’s key is automatically blocked before the day is out on achieving 3000 calls per day limit.
«Paid sandbox» rate is provided upon the request sent to OT Commerce technical support service. There are no other restrictions to move to this rate.
Note!
  • Search by photo (if any) and search by link are blocked on the site in the absence of service payment after 7 days from invoice date. Customer and technical support are also limited.
  • Admin mode is blocked (unavailable) in case invoice isn’t paid within 14 calendar days after invoicing.
  • Key is banned by OT unilaterally in case invoice isn’t paid within 21 calendar days after invoicing.

Questions on payment debts or delays are dealt with OT managers in project Skype chat on an individual basis.

Change-over to another rate

Change-over to another service payment rate is done by a client’s request made via OpenTrade Commerce Support Service.

WHAT ARE SERVICE PAYMENTS FOR?
Automatic filling of the site with goods, descriptions, prices and data about sellers
Automatic translation
New functionality development (additions, free updates)
Server efficiency support
Fixing bugs, crashes and problems
Consultations on the system
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